Frequently Asked Questions

FAQs

How long will it take to receive my order?

Orders within Malaysia are usually delivered in 4–8 business days, including handling and shipping time.

For detail information, please refer to our Shipping Policy

How do I track my order?

Once your order is shipped, you will receive a tracking link via email to monitor your delivery status or you can Track your order via our Tracking Order Page

What is your return and refund policy?

We accept returns within 30 days of delivery for items in new, unused condition. We offer free return shipping and process refunds within 10 business days after receiving your return.

For detail information, please refer to our Return and Refund Policy

Do you offer free shipping?

Yes, we provide free shipping on all orders within Malaysia, with no minimum purchase required.

For detail information, please refer to our Shipping Policy

What payment methods do you accept?

We currently accept PayPal for all orders. You can securely check out using your PayPal account.

For detail information, please refer to our Payment Policy

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